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What does the future of work actually look like when AI agents become our everyday teammates? In this episode of Unscripted, recorded live at South by Southwest (SXSW) in Austin, we sit down with Matthew Duncan, who leads The Future of Work initiative at Microsoft. Matthew breaks down the groundbreaking concept of the "Frontier Firm," why we need to throw out the traditional industrial-era organizational chart in favor of a fluid "Work Chart," and how companies are already giving AI agents their own employee IDs. We also dive deep into Microsoft's famous Work Trend Index, how to conquer "digital debt" and employee burnout, and why the next generation is learning AI as early as elementary school. Plus, we tackle the ultimate, high-stakes question: Is it pronounced "GIF" or "JIF"? Whether you’re a business leader trying to navigate the AI revolution or just curious about how your job will change in the next few years, this conversation is packed with actionable insights you don't want to miss! 🔔 Subscribe to Unscripted for more raw, honest conversations with industry innovators! Episode Highlights: - The "Work Chart" Shift: Organizations must design teams around outcomes and skills rather than rigid, siloed roles. - The Hollywood Model: The future of projects involves assembling specialized human and agentic talents for a single "blockbuster" goal, then dissolving and reforming for the next project. - Agent Onboarding: AI agents are no longer just software; they are fast becoming official "employees" with unique tracking IDs, measured alongside human output on corporate P&Ls. Featured Guest: • Matthew Loys Duncan- https://www.linkedin.com/in/matthewloysduncan/ The Unscripted Podcast is available on the following platforms: YouTube - https://tinyurl.com/unscriptedYT Spotify - https://tinyurl.com/unscriptedSPOT Apple Podcasts - https://tinyurl.com/unscriptedAPPL Episode Timestamps: 00:00 - Welcome to Unscripted Live at SXSW! 01:00 - What does Matthew Duncan do at Microsoft? 02:00 - Defining the "Frontier Firm" & "Intelligence on Demand" 03:00 - Org Chart vs. Work Chart: Why traditional structures are turning upside down 05:00 - The "Hollywood Model" of modern team building 06:40 - Will there be an agentic marketplace for skills? 07:45 - How AI-native startups are completely rewriting business operations 10:00 - Real-world AI use cases: How Logitech uses Logi Brand, Logi Voice, and Copilot 11:45 - Using AI as a critical teammate (not just a search engine) 13:30 - What is "Digital Debt" and how do we solve employee burnout? 14:40 - Why a major New York bank is giving AI agents unique employee IDs 16:00 - Overcoming change aversion: Shifting the corporate mindset 17:20 - AI in education: Teaching prompting to 5th graders 19:00 - Can AI uplift global humanity? (The ultimate optimist's view) 20:00 - Responsible AI, data governance, and cybersecurity guardrails 21:30 - Behind the scenes of Microsoft’s research partnership with Harvard Business School 22:15 - Capturing "tacit knowledge" and passing 30 years of experience to AI agents 23:15 - The origin story of Microsoft's Work Trend Index (WTF) 25:30 - How Microsoft uses telemetry, LinkedIn data, and synthetic data to predict work trends 27:30 - The accelerating pace of academic research in the AI era 28:30 - The hardest question of the day: Is it GIF or JIF? 29:40 - Outro & where to find Matthew's upcoming keynote sessions

7. 9. 2026

Step into the future of meeting room technology with "Go Big: Logitech Solutions for Large Meeting Rooms." This event showcases the Rally family of cameras for large rooms —including the Rally AI Camera, Rally AI Pro Camera, and Sight—that redefine collaboration for large spaces. Discover how Logitech's AI-powered cameras deliver exceptional video clarity and intelligent tracking for seamless communication. See live demos, gain expert insights, and understand why Logitech is the leading choice for large meeting rooms worldwide. Don't miss this deep dive into Logitech's innovative solutions!

1. 9. 2026

Step into the future of meeting room technology with "Go Big: Logitech Solutions for Large Meeting Rooms." This event showcases the Rally family of cameras for large rooms —including the Rally AI Camera, Rally AI Pro Camera, and Sight—that redefine collaboration for large spaces. Discover how Logitech's AI-powered cameras deliver exceptional video clarity and intelligent tracking for seamless communication. See live demos, gain expert insights, and understand why Logitech is the leading choice for large meeting rooms worldwide. Don't miss this deep dive into Logitech's innovative solutions!

28. 8. 2026

Discover how Logitech and Zoom are helping organizations design smarter, more intelligent, connected, and collaborative workspaces. In this NEW&NOW session, experts from Logitech and Zoom explore the latest innovations and integrations designed to elevate Zoom Rooms and modern workplace experiences. In this session: • Logitech Spot integration with Zoom Workspace Reservation • Latest updates to Zoom Intelligent Director • New Rally Board 65 features for Zoom Rooms • Practical insights for designing smarter, AI-powered workspaces • Q&A with Logitech and Zoom experts Featuring: Nathan Coutinho – Global Head of Channel & Alliance Marketing, Logitech Andrew Yip – Technical Alliance Manager, Logitech James Martin – Lead Product Manager, Zoom Whether you're an IT professional, workplace strategist, or responsible for deploying Zoom Rooms and collaboration spaces, this session provides practical insights into how Logitech and Zoom can help create smarter workplace experiences.

21. 8. 2026

Steelcase and Logitech teamed up to reimagine how technology shows up in shared spaces. In this Partner Spotlight, Christina Vernon (Collaborative Space Solutions, Steelcase) and Jason Pete (Strategic Partnerships, Steelcase) walk through Ocular Frame, a newly co-developed solution for managing technology at the wall, built with close attention to camera placement and integration. Beyond the product itself, Christina and Jason point to what makes the partnership work: it brings architects, real estate, IT, and AV teams into the same conversation. That cross-functional approach, paired with a shared commitment to human-centered design, is what sets this collaboration apart. Both companies design not just for the space, but for the people who use and install it every day. Learn more about Steelcase and Logitech's partnership at www.steelcase.com.

17. 8. 2026

In this comprehensive guide, learn how to effectively set up video conferencing systems in large meeting rooms, including conference rooms, training spaces, classrooms, and auditoriums. This video provides essential insights for achieving seamless hybrid collaboration in expansive environments. *Key topics covered:* * Choosing the Right Equipment: Understand when to utilize multiple cameras, microphones, and speakers to ensure clear audio and video coverage throughout the room. * Furniture Selection: Discover how to choose adjustable furniture that accommodates various meeting styles and group sizes, enhancing comfort and accessibility. * Optimal Room Layout: Gain smart layout tips to maximize visibility and audibility, ensuring that all participants, regardless of their seating position, can engage effectively. *Why this matters:* Setting up video conferencing in large meeting rooms is crucial for facilitating effective communication and collaboration in today’s hybrid work environment. This video equips you with the knowledge to create an inclusive and efficient meeting space. By following the guidance in this video, you will be well-prepared to transform your large meeting spaces into collaborative hubs that cater to all participants.

17. 8. 2026

It's time to explore how to set up your room for effective video conferencing. Whether you're outfitting a small meeting room or a large conference space, this video provides essential insights into the following key areas: *Key topics covered:* * Audio and Video Equipment: Learn how to choose the right microphones, cameras, and speakers to enhance sound and visual clarity. * Furniture Selection: Discover the best furniture options tailored to your room size and layout, promoting comfort and engagement. * Room Layout: Understand how to arrange your space to facilitate collaboration and interaction among participants. * Technology Integration: Get tips on integrating software and hardware for a smooth video conferencing experience. * Space Type: Consider the unique characteristics of your meeting space, whether it’s a boardroom, huddle room, or open area. *Why this matters:* Creating an effective video conferencing environment is crucial for productive meetings and successful teamwork. By following the insights shared in this video, you can ensure that your meetings are not only efficient but also enjoyable for all participants. Join us as we guide you through each step of the process to set up your room for video conferencing success!

17. 8. 2026

In this comprehensive guide, we explore how to set up video conferencing in open spaces to enhance collaboration and communication. As remote work becomes increasingly prevalent, equipping open environments with effective video conferencing solutions is essential for seamless meetings. *Key topics covered:* * Understanding Open Space Challenges: Learn about the unique challenges of conducting video meetings in open areas and how to address them. * Recommended Equipment: Discover the benefits of the Logitech Rally Board 65, an all-in-one touch-screen display that integrates high-quality video and audio capabilities, making it ideal for open spaces. * Advanced Solutions: Explore how Digital Cocoon and Mic Zones technology can optimize your setup by ensuring that only meeting participants are visible and audible, while minimizing background noise and distractions. *Why this matters:* Setting up video conferencing in open spaces not only improves meeting quality but also fosters a more inclusive and productive environment for all participants. By the end of this video, you will have a clear understanding of how to effectively implement video conferencing solutions in open spaces, ensuring high-quality interactions and enhanced productivity.

17. 8. 2026

In this comprehensive guide, we explain how to effectively set up video conferencing in a medium meeting room, ensuring optimal collaboration and communication. Medium meeting rooms are essential for organizations, serving as versatile spaces for team discussions and presentations. *Key topics covered:* * Essential Equipment: Discover the best video and audio equipment for medium meeting rooms, including Rally Board 65, Tap IP, and Logitech Scribe. * Room Layout Considerations: Learn how to arrange furniture, such as tapered tables, to enhance visibility and engagement among participants. * Camera and Audio Placement: Understand the importance of strategic camera positioning and audio setup to ensure clear communication. * Aesthetic Choices: Explore how paint color and room design can impact the video conferencing experience. By the end of this video, you will have a clear understanding of how to create an effective video conferencing environment in your medium meeting room, enhancing productivity and collaboration for your team.

17. 8. 2026

In this detailed guide, we explore how to set up effective video conferencing in small meeting rooms and huddle spaces, which are designed to accommodate six people or fewer. *Key topics covered:* * Camera Placement: Learn the best practices for positioning video conferencing cameras to capture all participants effectively. * Field of View: Understand how to optimize the camera's field of view to ensure everyone is visible during meetings. * Audio Quality: Discover essential tips for selecting and placing microphones to enhance audio clarity and reduce background noise. * Furniture Arrangement: Get insights on how to arrange furniture to facilitate communication and interaction among participants. *Why this matters:* Setting up video conferencing correctly in small meeting rooms can significantly improve collaboration and productivity. By following our expert recommendations, you can create an optimal environment for virtual meetings. Join us as we guide you through the essential steps to transform your small meeting rooms into effective video conferencing spaces!

17. 8. 2026

Discover how Mars leverages Logitech’s collaboration solutions to enhance global collaboration and workplace productivity. Utilizing Logitech products, they are able to streamline flexible work, boost productivity, and simplify the workplace experience. With seamless integration across meeting rooms of all sizes globally, Mars has right-sized hardware to reduce IT downtime and maximize meeting room efficiency.

4. 8. 2026

Discover how Logitech Rally Board 65 and Digital Cocoon are transforming modern collaboration. In this Talk Techie to Me session, Logitech experts Lillian Trinh, Vivek Sekar, and Jeff Schindler showcase the latest AI-powered meeting room innovations, flexible deployment options, and privacy features, followed by a live Q&A with attendees. Whether you're designing, deploying, or managing meeting spaces, you'll walk away with practical tips and product insights.

30. 7. 2026

Whether you’re a government leader or an enterprise user, this session of New and Now with Microsoft is designed to help you create more consistent and manageable collaboration experiences across enterprise and government environments.

29. 7. 2026

Pexip Connect works seamlessly with Logitech devices to deliver a consistent join experience across Microsoft Teams Rooms, Google Meet, and Zoom Rooms, giving IT teams one reliable way to manage rooms, regardless of which video platform is natively installed.

27. 7. 2026

In this webcast, federal and industry leaders discuss practical approaches to improving collaboration and creating more effective workplaces. 00:00 Welcome and introductions 01:22 Evolving Federal Workplace Strategies 05:29 Modernizing Operations & Upskilling 07:40 Addressing Common Workplace Friction 17:15 Building Mission Ready Workspaces 22:07 Future Trends in Workspaces

24. 7. 2026