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He'll join us in San Francisco September 15-17 to talk about the future of AI and how we navigate it responsibly. Can’t make it in person? Watch his session for free here on YouTube and on Salesforce+.

1. 9. 2026

Use personalized, AI-powered recommendations to easily discover your must-see sessions. Won’t be there? You can still stream 400+ sessions on Salesforce+. Avoid the rough! Build your agenda today: https://sforce.co/3SF66dq

31. 8. 2026

Check out the full episode now!

28. 8. 2026

In this special post-earnings bonus episode, you'll learn how industry leaders at Xero, Legora, and Replit scale customer support, lead generation, and enterprise operations using Salesforce Agentforce, @claude, and Salesforce CRM. By leveraging Salesforce as a trusted system of record, companies deploy AI agents to handle real-time support, automate SDR outbound campaigns, and power custom AI applications. Discover how combining Salesforce Service Cloud with advanced reasoning engines drives operational scale while maintaining data security and governance. Watch the full earnings replay: https://youtube.com/live/0ZHmkuZ1nF8?feature=share Read the full Q2 earnings report here: https://www.salesforce.com/news/press-releases/2026/08/26/fy27-q2-earnings/ In this video, you'll learn about: • Deploying Salesforce Agentforce customer service agents to handle real-time support and achieve a 62% deflection rate. • Building an AI SDR using Salesforce to triple email open rates and scale lead nurturing. • Utilizing Salesforce CRM as a secure enterprise system of record to anchor external AI models like Claude and ChatGPT. • Connecting custom headless applications and Slack interfaces directly to Salesforce backend data. *Timestamps* 00:00 - Salesforce Earnings & Episode Overview 01:23 - Salesforce Agentforce Deployment at Xero 08:34 - Scaling Legora Enterprise Workflows on Salesforce 11:07 - Salesforce System of Record for Claude & ChatGPT 16:41 - Replit Enterprise Scaling on Salesforce 20:59 - Building Custom Apps on Salesforce Data 22:38 - AI Engineers & Citizen Development on Salesforce *Resources & Links* Learn more about Salesforce Agentforce: https://www.salesforce.com/agentforce Explore Salesforce Service Cloud: https://www.salesforce.com/service-cloud Read the guide on AI Agents in Enterprise CRM: https://www.salesforce.com/ai How to Scale Customer Service with AI: https://www.salesforce.com/service Subscribe to Salesforce: http://bit.ly/SalesforceSubscribe #Salesforce #Agentforce #EnterpriseAI #CustomerService #Claude #ChatGPT #Xero #Slack @Slackhq #Legora #Replit #CustomerTransformation #AITransformation ---------- Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Instagram: https://www.instagram.com/salesforce Facebook: https://www.facebook.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

28. 8. 2026

Get ready for a superstar "sweet escape" that'll make you go “yeah!”🎶 Dreamfest brings Grammy-winning artists Usher and Gwen Stefani to the stage for an epic party with a purpose. Join the fun and help us make an impact for the children and families at UCSF Benioff Children’s. Donate or get involved at theconcertforkids.org. This is Dreamfest. And it's only at Dreamforce.

27. 8. 2026

The #1 AI meets the #1 CRM. Welcome to Claudeforce. The Salesforce + @anthropic-ai partnership to build products that put your trusted data to work inside @claude. • 37 built-in sales skills, backed by 27 years of CRM experience. • Connect once. Claude can reason across Salesforce, Slack, and email — and act on the real state of your business. • Works out of the box with your existing Salesforce permissions and business rules. • An AI CRO for every seller. *Resources & Links* Learn more about our partnership: https://www.salesforce.com/news/press-releases/2026/08/26/salesforce-and-anthropic-announce-claudeforce/ Read more: https://www.salesforce.com/claudeforce/ See how Salesforce in Claude works: https://youtu.be/Ym0RBY7F1Pk -------- #Salesforce #AgenticEnterprise #DigitalTransformation #AIAgents #Claudeforce #Claude #ClaudeAI #Agentforce #AgenticTransformation #AgenticAI #Anthropic #anthropicclaude #anthropicai Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Instagram: https://www.instagram.com/salesforce Facebook: https://www.facebook.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

26. 8. 2026

The #1 AI meets the #1 CRM. Welcome to Claudeforce. The Salesforce + @anthropic-ai partnership to build products that put your trusted data to work inside @claude. • 37 built-in sales skills, backed by 27 years of CRM experience. • Connect once. Claude can reason across Salesforce, Slack, and email — and act on the real state of your business. • Works out of the box with your existing Salesforce permissions and business rules. • An AI CRO for every seller. *Resources & Links* Learn more about our partnership: https://www.salesforce.com/news/press-releases/2026/08/26/salesforce-and-anthropic-announce-claudeforce/ Read more: https://www.salesforce.com/claudeforce/ Keep watching https://youtu.be/RZMj7C41AuQ Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe -------- #Salesforce #AgenticEnterprise #DigitalTransformation #AIAgents #Claudeforce #Claude #ClaudeAI #Agentforce #AgenticTransformation #AgenticAI #Anthropic #anthropicclaude #anthropicai Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Instagram: https://www.instagram.com/salesforce Facebook: https://www.facebook.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

26. 8. 2026

A discussion of Salesforce (NYSE: $CRM) second quarter fiscal 2027 financial results with Chair & CEO Marc Benioff, President & Chief Operating and Financial Officer Robin Washington, and President & Chief Operating Officer Miguel Milano. Watch the pre-show customer interviews: https://youtu.be/xg-V-QWMibo --------- #Salesforce #AgenticEnterprise #DigitalTransformation #AIAgents #EarningsCall Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Instagram: https://www.instagram.com/salesforce Facebook: https://www.facebook.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

26. 8. 2026

The #1 AI meets the #1 CRM. Welcome to Claudeforce. The Salesforce + @anthropic-ai partnership to build products that put your trusted data to work inside @claude. • 37 built-in sales skills, backed by 27 years of CRM experience. • Connect once. Claude can reason across Salesforce, @Slackhq and email — and act on the real state of your business. • Works out of the box with your existing Salesforce permissions and business rules. • An AI CRO for every seller. *Resources & Links* Learn more about our partnership: https://www.salesforce.com/news/press-releases/2026/08/26/salesforce-and-anthropic-announce-claudeforce/ Read more: https://www.salesforce.com/claudeforce/ See how Salesforce in Claude works: https://youtu.be/Ym0RBY7F1Pk -------- #Salesforce #AgenticEnterprise #DigitalTransformation #AIAgents #Claudeforce #Claude #ClaudeAI #Agentforce #AgenticTransformation #AgenticAI #Anthropic #anthropicclaude #anthropicai Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Instagram: https://www.instagram.com/salesforce Facebook: https://www.facebook.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

26. 8. 2026

The largest, most trusted technology event in the world. At your fingertips. Stream Dreamforce from anywhere, live and totally free on Salesforce+: https://sforce.co/45TtGX0

26. 8. 2026

Join Salesforce Chair and CEO Marc Benioff, along with special guests, to explore what it means to become an Agentic Enterprise, where humans, agents, and platforms together promote customer success. This video comes to you from Dreamforce 2026, the conference that helps you unlock unprecedented success with the power of trusted AI Agents, real-time data, and CRM. This is where you become an Agentic Enterprise. Watch all of our content from Dreamforce 2026 on Salesforce+: https://www.salesforce.com/plus/experience/dreamforce_2026 Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe _______ #Salesforce #Dreamforce #AgenticCRM #AgenticEnterprise #Dreamforce2026 #DF26 Learn more about Salesforce: https://www.salesforce.com Twitter: https://www.twitter.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce Facebook: https://www.facebook.com/salesforce Instagram: https://www.instagram.com/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 Agentic CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

25. 8. 2026

In this video, Salesforce Military members share how tech careers have allowed them to balance family life, gain long-term stability, and find a supportive extended community. Discover how determination, patience, and the right network can help you succeed in tech while keeping what matters most at the center Learn more about the Salesforce Military program: http://www.salesforce.com/military --------- Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

24. 8. 2026

Transitioning out of military life or building a career as a military spouse comes with unique challenges, and making strong connections invaluable. In this video, Salesforce Military members share how mentorship, networking, and a supportive community paved their way to successful careers in tech. Discover how authentic relationships, shared experiences, and a "lift as you climb" culture can help you navigate your own transition and path to career success. Learn more about the Salesforce Military program: http://www.salesforce.com/military --------- Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

21. 8. 2026

College Possible is on a mission to break down barriers to higher education for students from low-income backgrounds. Discover how they're using Agentforce to automate routine administrative tasks and cut response drafting times from 45 minutes to under three, giving coaches more time to build life-changing, trusted relationships with the 25,000+ students they serve. #Salesforce #Agentforce #CollegePossible #CustomerStory Learn more about Agentforce: https://www.salesforce.com/agentforce/ --------- Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

20. 8. 2026

Whether you're streaming free on Salesforce+ or joining in person, start planning your must-see sessions and experiences: https://sforce.co/4zq8cyz

19. 8. 2026