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M-Files is rolling out a series of enhancements to its global partner program to accelerate partner growth, strengthen customer support, and enhance collaboration with the company’s field sales organization. Program updates expand incentives, enablement, and sales alignment The updates, announced January 28, expand incentives, enablement resources, and go-to-market alignment for solution providers selling M-Files’ context-first…

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M-Files, a leader in context-first document management, is launching several enhancements to its global partner program designed to accelerate partner growth, elevate customer support, and deepen collaboration with M-Files Field Sales organization. According to M-Files, these updates equip solution providers with the most innovative, context-rich document management capabilities that deliver greater value and drive stronger…

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Antti Nivala, Founder and Chief Innovation Officer, M-Files 2026 Becomes the Year Pilot Projects Finally Grow Up After several years of enthusiasm, 2026 will mark a turning point where organizations shift decisively from AI pilots to real, measurable outcomes. Leaders will demand production-ready implementations that deliver tangible ROI, reduce friction in workflows, and improve decision-making.…

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By Heather Guntrum, Chief Customer Officer, M-Files The following trends outline how customer experience and customer success will evolve in 2026, as organizations combine AI-driven scale with human expertise, reliable execution, and trust. Hybrid Human + AI Workforces Transform Customer Engagement In 2026, Customer Experience (CX) and Customer Success (CS) organizations should operate hybrid teams…

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Yohan Lobo, Senior Industry Solution Manager at M-Files Accounting has a context problem. Ask any accountant which parts of their job slow them down the most, and I doubt anyone will make it too far down their list before the idea of document management comes up. Dig a little deeper, and it becomes clear quickly:…

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With M-Files, Mondi was able to standardize their document management and improve the efficiency with the flexibility that M-Files offers.

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With M-Files, Mondi was able to standardize their document management and improve the efficiency with the flexibility that M-Files offers.

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By Tony Grout, Chief Product Officer, M-Files As we look toward 2026, one thing feels certain: the organizations that will win aren’t just the ones adopting AI. They’re the ones that can connect people, processes, and content into a living system that eliminates operational friction and unlocks a real performance advantage. At M-Files, our mission…

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Tony Grout, Chief Product and Technology Officer at M-Files Document Management Is Catching Up to How Businesses Work Document management is shifting from folders to context — connecting files to clients, projects and decisions so AI works better and teams move faster. Until recently, document management has focused on where files are located. But that’s changing…

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Enterprise Content Management is changing quickly as organizations demand faster, safer, and more flexible ways to handle information. Modern ECM systems focus on more than document storage. They connect content management processes with business operations, improve data governance, and support regulatory compliance. The future points toward content services, AI, and cloud-based solutions that make ECM…

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