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Be honest, Trailblazers: if you had your own AI agent, what would you make it do? Win your fantasy league? Meal prep? Laundry? 😭 Drop your dream use cases in the comments—then learn how to build a real Service Agent with Agentforce on Trailhead: https://sforce.co/3MhIiZC

2. 12. 2025

Watch the inspiring story of Customer Success Award winner, Lennar. One of the nation's largest home builders, Lennar set out to reimagine how people buy homes with LISA, an AI agent powered by Data 360 and Agentforce 360 that engages buyers instantly and personally, any time of day. By combining real-time data with AI-powered digital labor, they are accelerating sales, delighting buyers, and setting a new standard for how homes are sold. Watch the full Customer Success Keynote recognizing Lennar here: http://sfdc.co/DF25CSKeynote Interested in being a Customer Success Award Winner next year? Sign up to learn more: https://www.salesforce.com/form/services/customer-success-awards-early-access/ #Salesforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

1. 12. 2025

Watch the inspiring story of Customer Success Award winner, Engine. A travel management platform for businesses, Engine built Eva, an AI agent that turned a painful service call into an all encompassing booking experience, delighting the customer and reducing costly support time. Watch the full Customer Success Keynote recognizing Engine here: http://sfdc.co/DF25CSKeynote Interested in being a Customer Success Award Winner next year? Sign up to learn more: https://www.salesforce.com/form/services/customer-success-awards-early-access/ #Salesforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

1. 12. 2025

Watch the inspiring story of Customer Success Award winner, Asymbl. Both a Salesforce SI and ISV Partner focused on the future of workforce orchestration, designing and coaching hybrid human and digital teams elevated by technology. Asymbl reimagined hiring and onboarding using a combination of Agentforce, Slack, Agentforce Sales, Data 360, and Asymbl's Recruiter Suite solution available through the AppExchange. In just 100 days they hired 100 people, quadrupling their company size. Watch the full Customer Success Keynote recognizing Asymbl: http://sfdc.co/DF25CSKeynote Interested in being a Customer Success Award Winner next year? Sign up to learn more: https://www.salesforce.com/form/services/customer-success-awards-early-access/ #Salesforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

1. 12. 2025

Agentforce 360. Voice agents. Dev tools. Henry the Robot (!!). #DF25 did not come to play. FOMO triggered? Find an upcoming Salesforce event and catch up on everything we dropped at Dreamforce: https://sforce.co/3KjFQBm

1. 12. 2025

Your workspace shouldn't just chat. It should get work done for you. As customer zero, we use Slack to power 250K convos with 20+ AI agents, resolve 96% of requests, and give us 200K hours back a year. This is the intelligent workspace: https://slack.com/ai-agents

26. 11. 2025

Collaborate without compromise. 🔐 Data 360 Clean Rooms let companies unlock shared insights in a secure, governed space—without moving data or exposing PII. Zero Copy makes it instant. Clicks, not code, make it easy.

25. 11. 2025

See how Data Cloud helps FedEx unify web, shipment, and account data to drive top-line revenue, increase efficiency through automation, and improve customer experiences. Learn more: https://www.salesforce.com/customer-stories/fedex/ #Salesforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

21. 11. 2025

How does a company serving 14 MILLION customers deliver quick and highly personalized proposals? See how Aflac is growing their sales with Agentforce. Aflac representatives used to spend several hours a week prepping for customer visits. Now, with Agentforce, prep work is done INSTANTLY, empowering reps to serve more customers and boost sales. 1,400万人の顧客にサービスを提供する企業は、どのようにして迅速かつ高度にパーソナライズされた提案を提供しているのでしょうか？AflacがAgentforceを活用して売上を伸ばしている方法をご覧ください。Aflacの担当者は、以前は顧客訪問の準備に週に数時間を費やしていました。今ではAgentforceの導入により、準備作業は瞬時に完了し、担当者はより多くの顧客にサービスを提供して売上を伸ばすことができます。 Learn more: https://www.salesforce.com/customerstories #Salesforce #Agentforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

21. 11. 2025

How does the world’s #1 job site use its breadth of data to power faster, smarter decisions across the business? By centralizing data from Data Cloud, Marketing Cloud, Service Cloud, and Sales Cloud, Tableau helps Indeed deliver highly personalized experiences for job seekers and employers. See how Tableau enables trusted, data-driven decision-making at scale with support from Tableau. Learn more: https://www.salesforce.com/customerstories #Salesforce #Agentforce Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

20. 11. 2025

CRM is the answer to building your Agentic Enterprise. Here’s why: https://sforce.co/4ocJRW5

20. 11. 2025

The future of AI and human collaboration starts here. Watch the main keynote from Agentforce World Tour New York to explore what it means to become an Agentic Enterprise—where humans and AI agents work together to drive customer success. Subscribe to Salesforce’s YouTube Channel: http://bit.ly/SalesforceSubscribe Learn more about Salesforce: https://www.salesforce.com Facebook: https://www.facebook.com/salesforce Twitter: https://www.twitter.com/salesforce Instagram: https://www.instagram.com/salesforce LinkedIn: https://www.linkedin.com/company/salesforce About Salesforce: Improve customer relationships with Salesforce, the #1 AI CRM where humans with agents drive customer success together. Our integrated platform pairs your unified customer data with trusted agents that can assist, take action autonomously, and hand off seamlessly to your employees in sales, service, marketing, commerce, and more. Disclaimer: This video is for demonstration purposes only. All account data depicted is fictional and does not contain personally identifiable information (PII). This content is intended solely to illustrate product functionality in a simulated environment.

19. 11. 2025

The gift that keeps on giving? Being an Agentblazer. Earn Legend Status: https://sforce.co/4plzIaJ

17. 11. 2025

How do you become an Agentic Enterprise? Our step-by-step guide shows you how to start small, align your people and data, deploy your first AI agent, and scale success across every team. 📖 Get the playbook: https://sforce.co/47OoBzM

12. 11. 2025

What’s better than using AI agents? Owning them. That’s why @illwilly founded @fyi_ai—to empower you with personal agents you own and control, built on trust and privacy. Watch his #DF25 session free on Salesforce+: https://sforce.co/4hQcoPC

11. 11. 2025