YouTube N-able

n-able.com Meet N‑zo, the in‑product AI assistant designed to understand your business, your environment, and the way your technicians work. In this on‑demand webinar, N‑able leaders walk through how N‑zo helps MSPs and IT teams get faster answers, reduce manual effort, and make more confident decisions using plain‑language prompts, all within N‑able products. You will see how N‑zo connects data across your environment, understands user permissions, and delivers context‑aware insights that help technicians move from question to action more efficiently. In this video, you will learn how N‑zo can help you: Ask questions in plain language and get clear, relevant answers Find documentation, reports, and best practices without searching manually Diagnose device and performance issues faster Understand customer environments and asset health at a glance Identify risks, underutilised resources, and optimisation opportunities Use MCP servers to connect data and automate workflows across systems You will also see a live demo of N‑zo in action, including asset insights, diagnostics, reporting use cases, and examples of how MCP servers extend automation and integration possibilities. This session is ideal for MSP leaders, IT managers, and technicians looking to understand how AI can support day‑to‑day operations while maintaining security, governance, and human oversight. Chapters 00:00 Introduction to N‑zo 01:27 What makes N‑zo different 04:58 How N‑zo works inside the platform 07:06 Live demo: asking N‑zo questions 12:46 Asset diagnostics and insights 19:00 MCP servers and automation examples 23:04 What is available now and what is coming next 30:00 Data security, permissions, and governance 40:19 Final thoughts Learn more about how AI fits into the N‑able platform and what N‑zo means for the future of automation and efficiency. Connect with N-able: Facebook – https://www.facebook.com/NableMSP/ LinkedIn – https://www.linkedin.com/company/n-able Twitter - https://twitter.com/Nable

10. 4. 2026

Learn more about Cove: https://www.n-able.com/products/cove-data-protection In this compilation, customers share why they rely on Cove Data Protection™ for backup and disaster recovery. Connect with N-able: Facebook – https://www.facebook.com/NableMSP/ LinkedIn – https://www.linkedin.com/company/n-able Twitter - https://twitter.com/Nable

31. 3. 2026

https://www.n-able.com Watch Matt Baylis, Product Marketing Manager for Cove Data Protection, as he breaks down the latest updates to Cove. Discover exciting enhancements, including: · HaloPSA ticketing integration entering limited tech preview · Group-Based Data Protection now generally available · FastTrack Onboarding for SharePoint and Teams Find the full release notes here: https://status.n-able.com/2026/03/26/whats-new-in-cove-26-3-group-based-data-protection-ga/ Connect with N-able: Facebook – https://www.facebook.com/NableMSP/ LinkedIn – https://www.linkedin.com/company/n-able Twitter - https://twitter.com/Nable

27. 3. 2026

https://www.n-able.com Jim Waggoner, VP of Product Management at N-able, breaks down the latest updates from Adlumin’s February release notes. In this video, he explains how modern adversaries work to blend into normal activity rather than force a way in, and highlights new threat detections added for SonicWall and Fortinet next-generation firewalls. These detections focus on identifying malicious network behavior such as command and control activity and data exfiltration, supported by MITRE ATT&CK framework mapping and expanded detection details. Jim also covers new Windows agent capabilities designed to monitor system time changes, which can reveal attempts by threat actors to manipulate timelines. The updated MDR summary report now surfaces the value of the SOAR engine along with automated AI-driven actions. The video closes with insights into phishing awareness training, including recent research findings and Jim’s own experience with a simulated phishing test. He emphasizes the importance of recognizing emotional triggers such as urgency or pressure, not just visual clues, to help reduce the risk of successful phishing attacks. Connect with N-able: Facebook – https://www.facebook.com/NableMSP/ LinkedIn – https://www.linkedin.com/company/n-able Twitter - https://twitter.com/Nable

20. 3. 2026

From Break/Fix to Workflow-First MSP: Mark’s Plus One Growth Story Mark joins host Chris Massey on Now That’s IT: Stories of MSP Success to share how his focus on solving workflow problems—starting at age 15 digitizing his dad’s paper-based processes—shaped his career and the growth of Plus One. He describes taking a $10,000 loan at 23 to buy a small computer repair shop, navigating early solo “survival mode,” and evolving from break/fix into an MSP with recurring revenue. Mark recounts hiring his first employee, Mike, the stress of supporting others, and a pivotal nationwide warranty depot contract that taught logistics, remote support, and helped fund the MSP transition. He explains lessons from unsuccessfully pushing the dental niche, the importance of saying no, stepping out of operations to drive sales/marketing and partnerships, investing in AI/automation as a competitive necessity, and setting a three-year goal to deliver the best customer experience in the country while protecting employees and clients in any eventual exit. https://www.n-able.com Connect with N-able: LinkedIn: https://www.linkedin.com/company/n-able Facebook: https://www.facebook.com/NableMSP/ Instagram: @thisisnable

20. 3. 2026

https://www.vohkus.com/partners/n-able/security-posture-assessment In 2025 U.K organisations faced 4 major cyber incidents every week*, yet many organisations still aren’t prepared to recover when faced with an attack. Discover how an ecosystem of complementary vendors delivers measurable ROI—and, most importantly, enables your business to move from insight to action and build true business resilience. Connect with N-able: LinkedIn: https://www.linkedin.com/company/n-able Facebook: https://www.facebook.com/NableMSP/ Instagram: @thisisnable

13. 3. 2026

https://www.n-able.com Recorded at Digit Expo Edinburgh, N-able’s Kostandino Kustas speaks with Kieron Stone from Phoenix about the surge in UK cyberattacks, why identity is now the primary attack surface, how AI is reshaping both offense and defense, and what real cyber resilience looks like—from governance and compliance to backups and incident response. Connect with N-able: LinkedIn: https://www.linkedin.com/company/n-able Facebook: https://www.facebook.com/NableMSP/ Instagram: @thisisnable

12. 3. 2026

https://www.n-able.com Static and Dynamic Tagging in N-central and N-sight In this demonstration, N-able Head Nerd Jason Murphy shows how tag management helps teams organize devices, prioritize support, and streamline day-to-day operations across customer environments. You will see how static and dynamic tags are used to identify VIP devices, track onboarding status, reflect SLA tiers, and create rule-based views that stay accurate as environments change. In this video, you will learn how to: Understand what tag management is and how it differs from custom properties Create and apply static tags for use cases like VIP or executive devices, onboarding stages, SLA tiers such as gold or platinum, and “do not reboot” exceptions Use static tags in the assets view to filter and quickly locate key devices across customers Build dynamic tags that use rules and conditions to keep device groupings automatically accurate over time Combine static and dynamic tags to automate workflows, such as moving devices out of onboarding based on tag changes Use multi condition filters and dynamic tags to track compliance drift and build operational queues across your customer base With tag management in N-central and N-sight, teams gain stronger onboarding control, tighter SLA alignment, and clearer visibility into critical assets to support more consistent and efficient service delivery. For more Head Nerd demos, walkthroughs, and best practices, subscribe for updates. Connect with N-able: Facebook – https://www.facebook.com/NableMSP/ LinkedIn – https://www.linkedin.com/company/n-able Twitter - https://twitter.com/Nable

11. 3. 2026

https://www.n-able.com Connect with N-able: LinkedIn: https://www.linkedin.com/company/n-able Facebook: https://www.facebook.com/NableMSP/ Instagram: @thisisnable

9. 3. 2026

https://www.n-able.com Connect with N-able: LinkedIn: https://www.linkedin.com/company/n-able Facebook: https://www.facebook.com/NableMSP/ Instagram: @thisisnable

6. 3. 2026

Discover the latest N-sight enhancements with Khushboo Priyadarshini, Senior Product Manager, including: - Bitlocker status view - Ata glance reboot status information - Asset Activities slide-out panel with added info and clarity - Vulnerability Management visual filters, improved CVE context - Script Hub public preview - Entra ID support Together, these enhancements improve how you see, act on, and manage risk and change across environments, delivering clearer insight, smoother workflows, and stronger core capabilities in N‑sight. https://www.n-able.com Connect with N-able: LinkedIn: https://www.linkedin.com/company/n-able Facebook: https://www.facebook.com/NableMSP/ Instagram: @thisisnable

3. 3. 2026

Cove 26.2 delivers Critical Configuration Changes, the second feature in our Anomaly Detection story. This feature allows users to create event-based alerts for indicators of compromise in their backup policies, such as changed retention schedules, modified backup profiles, or deleted devices. With real-time visibility into these changes, users can take just-in-time action to resolve them before recovery efforts are impacted. In this video, we walk through how to create your first notification and outline the main use cases this feature supports. To learn more about Critical Configuration Changes, read our latest blog post: https://www.n-able.com/blog/how-detecting-critical-configuration-changes-helps-protect-backup-environment-integrity

26. 2. 2026

https://www.n-able.com Modernize your automation and reporting workflows with this deep dive into GraphQL for N-sight and N-central. In this 2026 Masterclass, Jason Murphy (Head Nerd for IT Ops) introduces the "Ecoverse" and explains why GraphQL is replacing REST for high-density data environments. Learn how to access the technical preview, generate secure API tokens, and build your first queries to pull exactly the data you need without the overhead of traditional REST endpoints. 🕒 Key Chapters 00:00 – Welcome & GraphQL Technical Preview Status 01:52 – Meet Jason Murphy, Head Nerd for IT Ops 04:34 – Masterclass Agenda: Tooling, Querying, and Mutations 07:40 – Prerequisites: N-able SSL & Token Management 11:45 – REST vs. GraphQL: Handling Massive Data Sets 19:01 – Understanding the Schema: Queries & Mutations 25:22 – Tooling Tour: Apollo Explorer & Developer Portal 42:51 – Live Demo: Building Asset Searches & Tag Mutations 52:54 – Troubleshooting Common API Pitfalls (401/403 Errors) 🛠️ Featured Tools & Resources · N-able Ecoverse UI: Access via n-able.app to manage API tokens. · Apollo Graph OS: A "Swagger on steroids" environment for live API testing and schema exploration. · Developer Portal: Documentation and the GraphQL Explorer. 💡 Why GraphQL? Traditional REST APIs often struggle with the "hundreds of data points" associated with a single RMM endpoint. GraphQL allows you to "ask a specific question" and return only the fields you need, significantly reducing payload size and increasing script efficiency. Connect with N-able: LinkedIn: https://www.linkedin.com/company/n-able Facebook: https://www.facebook.com/NableMSP/ Instagram: @thisisnable

25. 2. 2026

https://www.n-able.com Join Paul Kelly, Head Nerd at N-able, for a deep dive into the N-central 2026.1 release. This update focuses on three core pillars: usability, compliance, and platform experience to help your team manage environments with greater efficiency and confidence. Key Highlights: · CMMC Ready Version: A brand-new, on-premise version of N-central designed to meet US Department of Defense cybersecurity requirements. This supports organizations requiring CMMC Level 2 compliance and handles Controlled Unclassified Information (CUI) and Federal Contract Information (FCI). · UI Refresh: The ongoing multiphase UI project continues with a focus on visual clarity and navigation. · Cleaner Layouts: Reduced visual noise in pane layouts and updated form styling. · Navigation Enhancements: Left-hand navigation menus are now collapsed by default to maximize screen real estate. · Contextual Menus: New action menus appear automatically when selecting devices on the All Devices or Active Issues screens. · Authenticated Support Chat: Experience a more secure, authenticated in-product support chat tied directly to your N-able login. Users not yet on N-able Me will be guided through a streamlined account creation process. · NetPath End-of-Life (EOL): Support for NetPath is being retired. While existing licensed users on 2026.1 can continue usage, NetPath will no longer be available for new instances or service organizations. · Performance & Stability: This release includes various bug fixes and core platform improvements to enhance day-to-day reliability. For a full list of resolved issues and technical details, please refer to the official N-central 2026.1 Release Notes. Connect with N-able: Facebook – https://www.facebook.com/NableMSP/ LinkedIn – https://www.linkedin.com/company/n-able Twitter - https://twitter.com/Nable

19. 2. 2026

Join Head Nerds Jason Murphy and Paul Kelly as they walk through the key N‑central enhancements delivered in 2025, including updates to Vulnerability Management, Linux Patching, Asset Views, modernization, security, integrations, and analytics. You’ll also get a preview of what’s ahead in 2026, including UI modernization, performance improvements, agent strengthening, and a new AI assistant designed to streamline your workflows. 00:00 Intro 00:45 Vulnerability Management 03:53 Linux Patching 07:02 Asset Views 08:59 CMMC Compliant N-central 10:17 Modernization 11:25 Analytics 12:19 Integrations 13:54 Security 15:16 2026 Roadmap Review 19:24 Wrap-up

29. 1. 2026