Blog Cisco Customer Experience
Blog Cisco o zákaznické zkušenosti se zaměřuje na transformaci tradiční podpory na proaktivní a prediktivní služby poháněné umělou inteligencí. Hlavním cílem je ukázat, jak zákazníci mohou rychleji dosáhnout obchodních výsledků díky moderním technologiím a životnímu cyklu služeb.
At Cisco Live San Diego 2025, Liz Centoni, EVP and Chief Customer Experience Officer, announced that Cisco Support and Professional services were moving beyond break-fix and reactive to personalized, proactive, and predictive experiences, noting that “Traditional service and support models simply cannot keep up with the demands of today’s AI-powered world.” At Cisco Partner Summit […]
10. 2. 2026
Learn more about how artificial intelligence (AI) is changing every aspect of air travel.
6. 2. 2026
Enjoy a preview of Cisco Live 2026 Amsterdam from Adele Trombetta. Take a peek at what Cisco Customer Experience has planned this year.
3. 2. 2026
Walk through the complex undertaking of migrating firewalls from Palo Alto Networks to Cisco Next-Generation Firewalls.
15. 1. 2026
In today’s threat landscape, resilience depends on understanding how your adversaries operate as well as understanding your own environment. Learn about Cisco Threat Modeling today.
14. 1. 2026
Intel IT’s Sr. Director of Global Infrastructure Services and winner of the CX Customer Hero of the Year Award, shares how Cisco CX helped modernize their network infrastructure.
18. 12. 2025
Jacqui Guichelaar shares her reflections of Cisco Live Melbourne.
4. 12. 2025
Demystify Network as Code and Cisco Services as Code. Explore the evolution of network automation, declarative principles, and how Cisco's comprehensive, AI-integrated solutions bring efficiency and quality to network management.
19. 11. 2025
Join us at Cisco Connect Canada.
18. 11. 2025
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