Blog Cisco Customer Experience
Blog Cisco o zákaznické zkušenosti se zaměřuje na transformaci tradiční podpory na proaktivní a prediktivní služby poháněné umělou inteligencí. Hlavním cílem je ukázat, jak zákazníci mohou rychleji dosáhnout obchodních výsledků díky moderním technologiím a životnímu cyklu služeb.
Discover how Cisco CX transformed AIDA Cruises’ digital infrastructure, delivering secure, scalable connectivity and AIOps for an unparalleled guest experience.
16. 4. 2026
A centralized resource center is now available at Cisco.com, purpose-built to empower you with the tools, knowledge, and community you need on your schedule, and on your terms.
7. 4. 2026
CX Engineers share the tech behind Intesa Sanpaolo achieving DORA compliance.
1. 4. 2026
In its recent study sponsored by Cisco, IDC reveals the true differentiator in the AI era is intelligent support. Surbhi Kaul shares how Cisco IQ meets the moment.
11. 3. 2026
At Cisco Live San Diego 2025, Liz Centoni, EVP and Chief Customer Experience Officer, announced that Cisco Support and Professional services were moving beyond break-fix and reactive to personalized, proactive, and predictive experiences, noting that “Traditional service and support models simply cannot keep up with the demands of today’s AI-powered world.” At Cisco Partner Summit […]
10. 2. 2026
Learn more about how artificial intelligence (AI) is changing every aspect of air travel.
6. 2. 2026
Enjoy a preview of Cisco Live 2026 Amsterdam from Adele Trombetta. Take a peek at what Cisco Customer Experience has planned this year.
3. 2. 2026
Walk through the complex undertaking of migrating firewalls from Palo Alto Networks to Cisco Next-Generation Firewalls.
15. 1. 2026
In today’s threat landscape, resilience depends on understanding how your adversaries operate as well as understanding your own environment. Learn about Cisco Threat Modeling today.
14. 1. 2026
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