Blog Cisco Customer Experience
Blog Cisco o zákaznické zkušenosti se zaměřuje na transformaci tradiční podpory na proaktivní a prediktivní služby poháněné umělou inteligencí. Hlavním cílem je ukázat, jak zákazníci mohou rychleji dosáhnout obchodních výsledků díky moderním technologiím a životnímu cyklu služeb.
Take a look at the recent Scaling AI in Healthcare panel with Eric Knipp and learn more about how agentic AI is driving the conversation.
7. 5. 2026
Get a look under the hood at how we engineered the core capabilities of Cisco IQ, and how that architecture is translating into hard operational value for our customers.
29. 4. 2026
Adele Trombetta led her team through a major AI transformation. Read her advice on building an AI-ready culture, driving innovation, and empowering your people.
17. 4. 2026
Discover how Cisco CX transformed AIDA Cruises’ digital infrastructure, delivering secure, scalable connectivity and AIOps for an unparalleled guest experience.
16. 4. 2026
A centralized resource center is now available at Cisco.com, purpose-built to empower you with the tools, knowledge, and community you need on your schedule, and on your terms.
7. 4. 2026
CX Engineers share the tech behind Intesa Sanpaolo achieving DORA compliance.
1. 4. 2026
In its recent study sponsored by Cisco, IDC reveals the true differentiator in the AI era is intelligent support. Surbhi Kaul shares how Cisco IQ meets the moment.
11. 3. 2026
At Cisco Live San Diego 2025, Liz Centoni, EVP and Chief Customer Experience Officer, announced that Cisco Support and Professional services were moving beyond break-fix and reactive to personalized, proactive, and predictive experiences, noting that “Traditional service and support models simply cannot keep up with the demands of today’s AI-powered world.” At Cisco Partner Summit […]
10. 2. 2026
Learn more about how artificial intelligence (AI) is changing every aspect of air travel.
6. 2. 2026
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